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Feb. 2nd, 2006 11:45 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
pixiecrinkleI'm really pissed off. Someone in the endocrinologist's office called me yesterday with my Vitamin D test results. Of course, she didn't leave the results on my cell phone, and I can't get reception on it in the office. And she didn't call my office phone. So I called her back 5 minutes after she called. They said she'd gone to lunch, and would have her call me back. At 4 pm, I still didn't have a call, so I called again. Here's how that went:
Bitchy receptionist: She's gone for the day.
Me: Is there anyone else who could give me those results.
BR: She's gone for the day.
Me: I'm sorry, is there anyone else who could give me the results.
BR: Please hold.
So then I ended up on hold with a ringing phone for another five minutes before I hung up.
I called back this morning. I got put on hold three times. The phone would go dead for about 3 minutes, then would ring me back to the main receptionist. The third time when she asked me to hold, I said "I've been on hold for 10 minutes." I told her who I needed to speak with and indicated I needed the results before my doctor's appt today and that I'd been calling since yesterday. She took down my info and said she'd pass a message "back to the back." Great. That gives me utter confidence that I'll hear back in about a year.
What. the. hell. This is the same doctor who pissed me off by starting to talk about egg donation after she diagnosed me and argued with me when I said I didn't particularly want kids. And the same office that failed to get my records to the doctor they referred me to despite having three weeks to do so. I have not been impressed. I realize they are busy, but I don't particularly like being given the run around like this with information about my body!!!
Bitchy receptionist: She's gone for the day.
Me: Is there anyone else who could give me those results.
BR: She's gone for the day.
Me: I'm sorry, is there anyone else who could give me the results.
BR: Please hold.
So then I ended up on hold with a ringing phone for another five minutes before I hung up.
I called back this morning. I got put on hold three times. The phone would go dead for about 3 minutes, then would ring me back to the main receptionist. The third time when she asked me to hold, I said "I've been on hold for 10 minutes." I told her who I needed to speak with and indicated I needed the results before my doctor's appt today and that I'd been calling since yesterday. She took down my info and said she'd pass a message "back to the back." Great. That gives me utter confidence that I'll hear back in about a year.
What. the. hell. This is the same doctor who pissed me off by starting to talk about egg donation after she diagnosed me and argued with me when I said I didn't particularly want kids. And the same office that failed to get my records to the doctor they referred me to despite having three weeks to do so. I have not been impressed. I realize they are busy, but I don't particularly like being given the run around like this with information about my body!!!
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Date: 2006-02-06 05:14 pm (UTC)