What is up with this?
Mar. 24th, 2004 12:12 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
pixiecrinkleSo, I ordered these really cool rimless eyeglasses on Saturday. It's been increasingly difficult for me to wear my contacts at work since we moved into the new building, and wearing my trendy plastic frames all day is a bit fatiguing. So I ordered these to be super light-weight and not that noticeable to me when I'm wearing them.
I was supposed to have my eye doc fax the prescription in to the store where I bought these. No problem, right? I called Monday morning, got their voicemail, called back in a few minutes, got it again, and left a message. Never heard back. Around the end of the day, called again, got the voicemail again. So I called SEE, where I ordered the glasses, to see if they'd received the fax. They hadn't.
Tuesday, I called and left another message. Again, never heard anything. Called about four or five more times. Voicemail every time.
As of this morning, SEE still hasn't received the fax. So I called the eye doctor again. Voicemail. They have another location in Upper Arlington, so I called there and got an answer on the first ring. I explained the situation and the woman there apologized, saying they are no longer affiliated with the campus location (except through the website -- huh?) so she couldn't access my records. But she put me on hold and tried to call them. She got the voicemail too. She's not aware of them closing for any reason this week. (And one would expect them to put that on the voicemail anyway!!!) So, at her suggestion, I sent an email via the website.
I hope I can dig through my files tonight and find my copy of the prescription. I don't know if they'll accept the fax from me or not. If not, I am going to drive up there after work tomorrow and try to see what's up. I know OSU is on Spring Break this week, but I can't imagine that an eye doctor would close because of that.
The whole thing sucks because SEE is really super fast at turning around glasses orders and they are being dragged behind because of my eye doctor's inept office!!!! Not cool.
Huh. Just got an email that a Lasik place will be giving a presentation here at work in a week or two. Maybe that's a sign.
I was supposed to have my eye doc fax the prescription in to the store where I bought these. No problem, right? I called Monday morning, got their voicemail, called back in a few minutes, got it again, and left a message. Never heard back. Around the end of the day, called again, got the voicemail again. So I called SEE, where I ordered the glasses, to see if they'd received the fax. They hadn't.
Tuesday, I called and left another message. Again, never heard anything. Called about four or five more times. Voicemail every time.
As of this morning, SEE still hasn't received the fax. So I called the eye doctor again. Voicemail. They have another location in Upper Arlington, so I called there and got an answer on the first ring. I explained the situation and the woman there apologized, saying they are no longer affiliated with the campus location (except through the website -- huh?) so she couldn't access my records. But she put me on hold and tried to call them. She got the voicemail too. She's not aware of them closing for any reason this week. (And one would expect them to put that on the voicemail anyway!!!) So, at her suggestion, I sent an email via the website.
I hope I can dig through my files tonight and find my copy of the prescription. I don't know if they'll accept the fax from me or not. If not, I am going to drive up there after work tomorrow and try to see what's up. I know OSU is on Spring Break this week, but I can't imagine that an eye doctor would close because of that.
The whole thing sucks because SEE is really super fast at turning around glasses orders and they are being dragged behind because of my eye doctor's inept office!!!! Not cool.
Huh. Just got an email that a Lasik place will be giving a presentation here at work in a week or two. Maybe that's a sign.
